T& C

 

 

 

 

Effective Date: 26/04/2026

Welcome to TAXSENFEE COURIER. These Terms and Conditions govern your use of our courier and delivery services. By using our services, you agree to comply with and be bound by these terms.

1. Definitions

  • “Company” refers to TAXSENFEE COURIER.
  • “Customer” refers to any individual or business using our services.
  • “Shipment” refers to any parcel, package, or item entrusted to us for delivery.
  • “Services” refers to all courier, logistics, and delivery services provided by TAXSENFEE COURIER.

2. Acceptance of Terms

By placing an order or using our services, you confirm that:

  • You are legally capable of entering into a binding agreement
  • You accept these Terms and Conditions in full

3. Services Provided

TAXSENFEE COURIER offers:

  • Local and international parcel delivery
  • Same-day and scheduled delivery services
  • Logistics and freight handling

We reserve the right to modify or discontinue services at any time without prior notice.

4. Shipment Guidelines

Customers must ensure:

  • Accurate and complete delivery information is provided
  • Proper packaging of items to prevent damage
  • Compliance with all applicable laws and regulations

We reserve the right to refuse shipments that:

  • Contain prohibited or hazardous materials
  • Are improperly packaged
  • Violate legal or safety standards

5. Prohibited Items

The following items are strictly prohibited:

  • Illegal goods
  • Explosives, flammable, or hazardous materials
  • Perishable goods (unless agreed in advance)
  • Currency, jewelry, or high-value items without declaration

6. Delivery Timeframes

  • Delivery times are estimates and not guaranteed
  • Delays may occur due to unforeseen circumstances (e.g., weather, traffic, customs)
  • TAXSENFEE COURIER is not liable for delays beyond its control

7. Pricing and Payments

  • All charges are based on weight, size, destination, and service type
  • Payments must be made in full before or at the time of shipment unless otherwise agreed
  • Additional charges may apply for special handling or remote locations

8. Liability and Compensation

  • TAXSENFEE COURIER’s liability for loss or damage is limited to a maximum declared value or a standard compensation amount
  • We are not liable for:
    • Indirect or consequential losses
    • Delays in delivery
    • Loss caused by improper packaging

Customers are encouraged to insure valuable shipments.

9. Claims and Complaints

  • Claims for loss or damage must be submitted within 7 days of delivery
  • Supporting documentation (receipt, photos, proof of value) must be provided
  • Claims submitted after the deadline may not be accepted

10. Cancellation and Refunds

  • Orders may be canceled before dispatch
  • Refunds are subject to review and may exclude service or processing fees
  • No refunds will be issued once delivery has been completed

11. Customer Responsibilities

Customers agree to:

  • Provide truthful and accurate information
  • Ensure someone is available to receive the shipment
  • Comply with all applicable laws and regulations

12. Privacy

We respect your privacy. Any personal information collected will be handled in accordance with our Privacy Policy.

13. Force Majeure

TAXSENFEE COURIER shall not be held responsible for failure or delay caused by events beyond our control, including:

  • Natural disasters
  • Strikes or labor disputes
  • Government restrictions

14. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the applicable operating country.

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