Effective Date: 26/04/2026

TAXSENFEE COURIER (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our courier and logistics services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and delivery address
  • Identification details (where required)

b. Shipment Information

  • Sender and recipient details
  • Package contents and value (if declared)
  • Delivery instructions

c. Payment Information

  • Payment details (processed securely through third-party providers)

d. Technical Data

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and deliver shipments
  • Communicate with you regarding orders and updates
  • Provide customer support
  • Improve our services and website functionality
  • Process payments and prevent fraud
  • Comply with legal obligations

3. Sharing of Information

We may share your information with:

  • Delivery personnel and logistics partners to complete shipments
  • Payment processors to handle transactions securely
  • Government authorities when required by law
  • Service providers who assist in operating our business (e.g., IT support, analytics)

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or theft
  • Misuse or alteration

However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and regulatory requirements

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your location where our partners operate. We ensure appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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